Guarantee Information
We provide a guarantee for our Photo Anodised Aluminium products that have had our matte or gloss clear coating applied. This coating gives extra UV and anti graffiti protection.
This guarantee includes a 7-10 year warranty against naturally caused deterioration such as fading, our sales staff with discuss warranty time frames with you relevant to aspect and position.
This guarantee does not provide warranty for vandalism. However, we provide the following advice, but take no liability for outcome, if the below methods are used to address vandalism:
- If the ‘matte’ surface is scratched it can be sanded with 1500 wet & dry paper with water then buffed with stainless steel polish to remove the scratches. This will leave a slightly shiny area but it is hard to detect.
- The ‘gloss’ surface is more difficult to resolve – you can use the same method as above but it will not return to its original shine. It can be returned to Miller and re-coated with an additional coat of gloss, which will ‘hide’ the scratches.
How to care for your product?
Sign Cleaning Instructions
Why clean your signs?
Regular cleaning is recommended to assist with maintaining your signs in their original condition and increase their life. As well as sunlight and natural climatic conditions, there are many factors which can detract from the legibility and performance of outdoor signage; these include dust and grime build-up, accumulation of pollutants (particularly in city and industrial areas), bird faeces, mould, and in coastal areas, salt deposits from salt spray.
Do’s & Don’ts
- DO clean your signs at least once a year
- DO use soft clean cloths
- DO use mild detergents and cream cleaners
- DON’T use any bleaches, ammonia oven cleaners, caustic or alkaline cleaners
General Sign Cleaning Procedure
- Wet the sign liberally with a clean wet cloth and concentrate on softening any hard deposits such as dried bird droppings. Don’t smear across face of sign as this may cause unnecessary scratching.
- Using a clean cloth, water and a mild detergent clean the whole sign face. If stubborn dirt and grime is encountered, use a non-scratching cream cleaner such as “Jif” or equivalent.
- Rinse the sign thoroughly with clean water and wipe dry with a clean cloth.
- A “non-cutting” polish should be applied at this stage to remove any fine scratches and to improve the general appearance durability.
How to remove various debris and graffiti from your signs? See below…
| To Remove | Details | Warning |
|---|---|---|
| General Dirt | Wash sign with warm soapy water, rinse with clean water. | Do Not use Abrasive Cleaners or Caustic based products. |
| Mould or Mildew | Wash sign with warm soapy water, rinse with clean water. | Do Not use Abrasive Cleaners or Caustic based products. |
| Marker-pen Graffiti | Wipe down with Methylated Spirits until all graffiti is removed, rinse with clean water. | Do Not use Paint stripper, Acetone or Abrasive cleaners. |
| Paint Graffiti | Wipe down with Mineral Turpentine until all graffiti is removed, rinse with clean water. | Do Not use Paint stripper, Acetone or Abrasive cleaners. |
| Aerosol Graffiti | Wipe down with Mineral Turpentine until all graffiti is removed, rinse with clean water. | Do Not use Paint stripper, Acetone or Abrasive cleaners. |
| Stickers | Soften sticker with warm soapy water, peel of and Remove any residue with warm soapy water or Mineral Turpentine, rinse with clean water. | Do Not use Sharp objects or paint stripper, Acetone or Abrasive cleaners. |
File Requirements
If possible we request that art work is provided in the following formats:
- Largest Size: 1200 x 980mm
Images
- All images Adobe Photoshop, 300DPI At Size, saved as .PSD, .TIF, .JPEG format
Artwork Files
- Native Files preferred
- either Adobe Illustrator – Final artwork must be CMYK or named PMS Colour and Vector Art presented as .AI. or .EPS
or
- InDesign – supply all images and graphics, supply fonts, final trim size required
- If PDF – High Resolution PDF saved as High Quality Print not Press Ready with all fonts turned to outlines